Frequently Asked Question
Welcome to the Blooms Bear Gifts FAQ page. Here you’ll find answers to common questions about our products, orders, shipping, and policies.
What products do you offer?
We specialize in premium teddy bears, preserved (non-fresh) flowers, and delicious chocolates, perfect for gifting on any occasion.
What is your refund policy?
We accept refunds for damaged or defective teddy bears and preserved flowers. Due to the perishable nature of chocolates, refunds are not available unless the product is damaged upon arrival. Please contact our support team within 7 days of receiving your order.
How long does shipping take?
Shipping times vary by location but typically take 3-7 business days. We provide tracking information for all orders.
Do you offer gift wrapping?
Yes, we offer premium gift wrapping options at checkout to make your gift extra special.
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Place your order easily through our website with a few simple steps.
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Reach out to our friendly customer support team anytime for assistance or inquiries.
Trusted experience
Enjoy a reliable and trusted shopping experience with high-quality products and timely delivery.
FAQ
Orders can be modified or canceled within 24 hours of placement. Please contact our customer service team as soon as possible.
We accept major credit cards, debit cards, and online payment platforms such as PayPal.
You can reach us via email at support@bloomsbeargifts.lk or call us at +94 XXX XXX XXX. We’re here to help!
